West Byfleet Health Centre, Madeira Road, West Byfleet, Surrey, KT14 6DHTel: 01932 336933
Extended access clinics over Christmas period. Additional appointments are available at Crouch Oak, Addlestone and Goldsworth Park between 22nd December 2017 and 8th January 2018 (exluding 25th, 26th December and 1st January 2018). Enquire at reception for details.
Before you can use the online service you must register. Learn more...
Patients on long-term medication who are eligible for repeat prescriptions can order them in a number of ways:
You can either take your prescription to a pharmacy to be dispensed or advise us, through your request, to which local pharmacy you would like your prescription delivered.
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.
Please allow three full working days between requesting and collecting your medication from Reception. Remember to allow more time if you are collecting from a Pharmacy or for the weekends and bank holidays.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
The key benefits are:
1. We can send prescriptions electronically to your chosen (nominated) pharmacy, like an email, and it arrives there instantly.
2. We can send repeat prescriptions likewise, and they arrive almost immediately. Because the electronic repeat prescriptions are processed more easily and simply in our surgery when it is electronic, there is no chance of prescriptions being delayed or going missing. No electronic scripts have been lost nationally since the service was introduced.
3. If an item needs to be changed, it is much more easily done in the electronic environment, than in the paper world!
All you need to do is simply choose your "nominated" pharmacy, and either sign up at the pharmacy, or at the surgery. Practice and pharmacy staff can `nominate` for you at your request.
From that point onwards, your prescriptions will always automatically be sent there unless you tell us otherwise.
If you wish to change your nominated pharmacy to a different one, this can be done in an instant, and the previous pharmacist will not be aware of it.
Some patients however, are NOT suitable for this service - if you like to use a different pharmacy every time, then this service is probably not for you.
For more details, please visit the following website, for up to date information:
Please allow 72 hours, excluding collecting for a Pharmacy, weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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